General Terms and Conditions

To eliminate any doubt, by using the website www.kickoffcrm.com, the user confirms that they have previously read and agreed to these General Terms and Conditions, which were accessible, legible, and understandable.

I. Introductory Provisions and Terminology

The website displayed at www.kickoffcrm.com is developed by CLOUDIS DOO BEOGRAD-ZEMUN, Cara Dušana 212 MB: 21886122, PIB: 113541138 (hereinafter referred to as CLOUDIS).

The content of the Website and the provision of services through the Website are regulated by the Law on Obligations ("Official Gazette of SFRY," No. 29/78, 39/85, 45/89 - decision of the Constitutional Court of Yugoslavia and 57/89, "Official Gazette of FRY," No. 31/93, and "Official Gazette of Serbia and Montenegro," No. 1/2003 - Constitutional Charter), the Law on Personal Data Protection ("Official Gazette of RS," No. 87/2018), the Law on Advertising ("Official Gazette of RS," No. 6/2016 and 52/2019 - other law), and other positive regulations of the Republic of Serbia. CLOUDIS undertakes to provide services to the user in accordance with these General Terms and Conditions in the manner and with the limitations prescribed in these General Terms and Conditions, and in accordance with the positive regulations of the Republic of Serbia.

For the purposes of this document, the following terminology will be used:

Website, for the purposes of these General Terms and Conditions, refers to the website displayed at www.kickoffcrm.com (hereinafter referred to as the Website).

User, for the purposes of these General Terms and Conditions, refers to the person using the Website (hereinafter referred to as the User, in the plural as Users).

II. Limitation of Liability

The Website may contain inaccurate data, typographical errors, as well as software-technical errors, due to which CLOUDIS may, at its own discretion and without prior consent from the User, make appropriate changes. Changes to the Website can be made at any time without the obligation for CLOUDIS to notify the Users. CLOUDIS does not guarantee that the Website will function without interruptions or errors, that defects will be corrected in a timely manner, or that the Website will be compatible with the hardware or software solutions used by the User. CLOUDIS reserves the right to temporarily or permanently delete all content from the Website.

CLOUDIS does not guarantee that the Website or the results of using the Website will meet the requirements and expectations of the User, function/be available without any interruptions or errors, achieve the intended purpose, be compatible with any other software, browser, system, or other services.

It is stated that CLOUDIS will not be liable for any damage incurred by the User as a result of using the Website.

III. Personal Data Protection

It is stated that CLOUDIS is the controller of personal data processing, considering that it independently determines the purpose and method of personal data processing.

CLOUDIS protects the privacy of all Users and safeguards their personal data in accordance with the positive regulations of the Republic of Serbia, in proportion to the purpose of their processing. CLOUDIS states that the types of processing actions include the collection of personal data, their recording, classification, and use.

CLOUDIS processes the following personal data:

Geolocation;
Email;

CLOUDIS, for the purpose of achieving the Website's purpose, processes the personal data mentioned above. CLOUDIS will store this data for 60 months after its entry, after which it will delete it.

It is stated that CLOUDIS obtains the personal data mentioned above when the User:

Accesses the Website;
Enters their email address in the newsletter subscription form;

CLOUDIS, for the purpose of monitoring site visits, optimization, and achieving the Website's purpose and intent, may use Google Analytics, a platform for analytical services provided by Google, LLC (hereinafter referred to as Google). Google Analytics enables CLOUDIS to analyze the use of the Website by Users more easily, using geolocation technologies. The information collected in this way is transferred and stored on Google's servers located in the United States. Google processes the information related to website activities and Internet usage using appropriate security measures. Google may transfer this information to third parties when required by law or when these third parties process the aforementioned data on behalf of Google. By using the Website, the User agrees that Google processes personal data—User's geolocation—in the manner described herein and for the aforementioned purposes. It is stated that Google collects personal data as both a controller and a processor of personal data. Google will store this personal data in accordance with its privacy policies, which CLOUDIS cannot influence.

It is stated that the Website contains implemented cookie technology. A cookie is information in the form of a text file that the Website stores on the User's computer, tablet, mobile phone, or any other device that can accept cookies. The role of cookies is to enable the Website to function or to function significantly more efficiently, as well as to provide CLOUDIS with information such as visits, time spent on the site, identification of the User's device, or similar.

CLOUDIS, for the purpose of communicating with Users and reporting on news related to the Website (newsletter), collects email addresses of Users who enter them into the form on the Website. CLOUDIS will store this data for 60 months after its entry, after which it will delete it.

For all other questions regarding personal data protection, the Law on Personal Data Protection ("Official Gazette of RS," No. 87/2018) will apply.

IV. Third-Party Websites

To fulfill the purpose and intent of the Website, to improve functionality, references, and to optimize the website in the context of internet search, the Website may contain links to other websites owned by third parties. By providing such links, CLOUDIS does not endorse the content of those websites, nor does it accept any responsibility for the content of those websites and the safety of redirected Users, in any form. The User accesses such websites at their own risk, and the use of those websites is governed by the terms determined by their owners. CLOUDIS will remove the links once it becomes aware that third-party websites contain illegal information.

V. User Responsibilities and Obligations

The User is fully responsible for the content and accuracy of the information they provide while using the Website, as well as for any infringement of CLOUDIS's rights or the rights of any third party that occurs as a result of using the Website contrary to these General Terms and Conditions or any positive regulation.

The User's responsibility includes, but is not limited to:

Any illegal actions;
Unauthorized use of any physical or legal entity's data;
Sending irrelevant or malicious data, known as spam;
Introducing or attempting to introduce computer viruses, as well as any other attempt to compromise the security of the Website;
Testing, scanning systems or networks, especially searching for vulnerabilities of the Website;
Reverse engineering.

VI. Intellectual Property Rights

All texts, photos, audio and video material, and trademarks on the Website are the exclusive intellectual property of CLOUDIS, unless otherwise specifically stated.

By accepting these General Terms and Conditions, the User confirms that the Website, with all its components, was developed, programmed, prepared, written, and edited by CLOUDIS using various methods, certain standards, and different knowledge and significant resources such as time, effort, and money, making it a valuable intellectual property of CLOUDIS.

It is stated that the figurative trademarks KICKOFF FUNNELING YOUR BUSINESS INTO THE FUTURE™ and CLOUDIS SOLUTIONS TO SKYROCKET YOUR BUSINESS™, as presented on the websites, documentation, and all other media of CLOUDIS, are registered trademarks owned by CLOUDIS.

VII. Amendments to the General Terms and Conditions

CLOUDIS reserves the right to make partial or complete changes to the General Terms and Conditions, with prior notice to Users via the Website, and any further use of the Website by the User will be considered as acceptance of the amendments to these General Terms and Conditions.

VIII. Dispute Resolution and Governing Law

By accepting these General Terms and Conditions, the User agrees that any dispute arising from the use of the Website will be governed by the law of the Republic of Serbia, and the competent court in Belgrade shall have jurisdiction.

IX. Transitional and Final Provisions

If any provision of these General Terms and Conditions is void, unenforceable, or non-executable, or becomes so, it shall not affect the validity, applicability, and enforceability of the remaining provisions. Such a provision shall be replaced, to the extent permitted by positive law, by a legally valid, applicable, and enforceable provision that is legally and economically closest to the void, unenforceable, or non-executable provision.

These General Terms and Conditions shall apply from the day of their publication on the Website.

The User agrees that, if necessary, all communication with CLOUDIS regarding these General Terms and Conditions will be initiated by sending an email to info@cloudis.solutions.